Khaverdi

Privacy Policy

Last Updated: February 9, 2024

This Privacy Policy describes how Khaverdi Limited (Khaverdi, we, us, or our) collects, uses, and protects your personal information when you use our website and online learning platform (the Service). We are committed to protecting your privacy and handling your data in an open and transparent manner.

1. Information We Collect

1.1. Personal Information:

  • Name and contact details (email address, phone number)
  • Account login credentials
  • Billing and payment information
  • Profile information (including profile picture, biography)
  • Educational background and professional experience

1.2. Usage Data:

  • Course progress and completion data
  • Quiz and assessment results
  • Interaction with course materials
  • Time spent on platform
  • Device and browser information
  • IP address and location data

2. How We Use Your Information

2.1. Primary Purposes:

  • Providing access to purchased courses and materials
  • Processing payments and maintaining billing records
  • Tracking course progress and issuing certificates
  • Sending essential service notifications
  • Providing customer support
  • Improving our educational content and user experience

2.2. Additional Uses:

  • Marketing communications (with your consent)
  • Analytics and platform improvement
  • Fraud prevention and security
  • Legal compliance and enforcement of our terms

3. Cookie Policy

3.1. We use cookies and similar technologies to:

  • Maintain your session and authentication status
  • Remember your preferences
  • Analyze platform usage patterns
  • Improve platform performance

3.2. Cookie Types:

  • Essential cookies (required for platform functionality)
  • Analytics cookies (to understand usage patterns)
  • Preference cookies (to remember your settings)
  • Marketing cookies (for targeted advertising, with consent)

4. Data Sharing and Third Parties

4.1. We may share your information with:

  • Payment processors for secure transactions
  • Cloud service providers for hosting and storage
  • Analytics providers to improve our service
  • Course instructors (limited to course-specific data)

4.2. We require all third parties to:

  • Respect the security of your personal data
  • Treat it lawfully and in accordance with our instructions
  • Not use it for their own purposes

5. Data Security

5.1. Security Measures:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication requirements
  • Employee training on data protection
  • Incident response procedures

6. Your Rights Under GDPR

6.1. You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent at any time

7. Data Retention

7.1. We retain your data for:

  • Active accounts: Duration of your account plus 2 years
  • Course completion records: 7 years
  • Payment records: As required by law (minimum 7 years)
  • Marketing preferences: Until you withdraw consent

8. International Data Transfers

8.1. Data Protection Measures:

  • EU-approved Standard Contractual Clauses
  • Privacy Shield certification where applicable
  • Data Processing Agreements with service providers

9. Childrens Privacy

9.1. Our Service is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.

10. Contact Information

For privacy-related inquiries, contact our Data Protection Officer:

  • Email: [email protected]
  • Address: Gladstonos 83, Limassol 3032, Cyprus
  • Registration Number: HE 464472